Most lawyers value what they describe as ‘high-touch’ interactions with legal consumers. Now, there is decidedly value in that; but, many attorneys take the concept too far. Instead of applying those high-touch, truly personalized efforts… Read More
What Everybody’s Chatting About — How Chatbots Are Revolutionizing Law Firm Intake | Part 2: Chatbot Features
In this 6-part series, we’ll address how chatbots are changing the game for law firm intake. This is part 2, where we’ll discuss chatbot features to look for. In part 1, we defined what a… Read More